Exceptionally you can pick up or bring your cat to the hotel outside of the opening hours (from Monday to Saturday). In this case, an appointment must be requested, which depends on the availability of the team. For such an exception, an additional fee of € 33 will be added. We'll reserve extra time for this in our agenda on which we cannot schedule other appointments.
The cats are of course taken care of on Sundays and holidays.
However, no exceptions are made on holidays regarding bringing or picking-up hotel guests.
Take the time of check-out into account and try to plan accordingly. After all, we can't guarantee your cat can be checked out on the same day if you can't be on time due to unforeseen circumstances. Thanks for understanding! :-)
Contact us for more information: [email protected]